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Leadership communication is important for all phases of an IT project. There are many tips, tricks, skills, and strategies for leaders to keep in mind when communicating with their team. Research effective communication skills for IT projects. Share one tip, trick, skill, or strategy and answer the following questions in a minimum of 175 words:

When would be an appropriate time to use this advice? Provide an example.
How would this advice be used company-wide or customer-facing? Does the advice change? If so, how?
What is one challenge of this advice?

Cite your sources in APA format.